A prospect who sent a hologram, got it back inside 48 hours, and answered the pain question is a trial candidate. This page turns that into a paying account. Quote live pricing only — the offer on the signup page and in page 09 is the only thing that exists.
marketing/sales/offer-structure.md). Step 2 is one of the two paid design
partnerships (page 22): Software ($10,000,
~90 days, lab's own rig) or Hardware ($25,000, ~4 months, our capture
instrument built to order). There is no
separately quoted paid pilot any more.Do not restate dollar figures in writing beyond what the signup page shows; link to it so a price can never drift from the live one.
NOT YET APPROVED — do not offer until page 09 lists it. A flat annual lab license (around $2,500/yr) appears in the 09-22 plan. It is an operator decision that has not been made. Until page 09 lists it, the live metering and monthly plans above are the entire menu. Do not offer, quote, or imply the annual license.
Institutions commit money through a purchase order, and the easiest time to get one signed is near their fiscal-year end (many US universities: June 30; confirm each one). Ask early: "When does your group's budget year close?" and line the trial up so the paid decision lands with budget still open.
The operator countersigns everything — trials, validations, partnerships, LOIs. A rep never binds the company: you gather intent, the operator signs. If a prospect is ready to commit, hand it to the operator with the logged history.
Per closing prospect: trial start date, plan chosen (PAYG / $50 / $500 / $5,000
/ pilot), PO timing, and who on their side signs. The authoritative customer
count is whatever scripts/count_customers.py reports — run it for the
number; never hand-maintain a separate tally.
Artifact when done: an activated trial account (visible in the signup
system) and, at conversion, a count that scripts/count_customers.py reflects.
Buyer pages to pair with this page: procurement packet · design partnership brief · validation docket. Pipeline stages and KPIs: page 00.